You can book by calling 1300 725 760, using the live chat on the website, sending an email to , or making an online booking through the website.

Yes. Service Today promotes online booking on the website as one of the main ways to arrange a job.

Yes. The website states that the team is available 24/7 by phone and live chat for help and bookings.

It helps to have a clear description of the issue, your address, your preferred contact details, and any timing concerns so the team can direct your booking properly. This is guidance for usability rather than a stated website requirement, but it fits the booking process promoted on the site.

Yes. Once you contact Service Today through phone, chat, email, or the online booking process, the team will guide the next step and confirm the booking details with you. That is consistent with the contact and booking flow shown across the current site.

Service Today promotes same day service across the website, although availability can depend on the trade, your location, and technician availability on the day.

On current emergency and suburb pages, the website explains this offer as the service call fee being waived if booked before midday and Service Today is unable to attend the same day.

For pages using the “or it’s free” message, the current wording says the job must be booked before midday for the service call fee waiver to apply if they cannot attend the same day.

Not necessarily in every case. The safest wording is that same day service is promoted widely, but actual attendance still depends on your area, the trade required, and availability when you book.

Service Today states that its teams are available 24/7 and promotes emergency services, so urgent after hours help may be available depending on the issue and location.

Yes. Service Today consistently promotes upfront pricing and fixed pricing language across the website

The intended process is that the issue is assessed first and the pricing is explained before work starts. That matches the brand’s current upfront pricing position and the service page wording used across the site.

 The safest answer is that Service Today promotes free quotes in some contexts, including for Total Care Club members during business hours, but there may still be trade specific or callout related fees depending on the booking.

Not always. The current trade terms say that set price special offers advertised for a product or service do not include the callout fee applicable to that trade at the time of booking.

The pricing model presented across the site is based on upfront explanation and approval before work proceeds, so customers should expect the scope and price to be discussed before the job moves ahead.

Yes. The website promotes a Fix Now, Pay Later or interest free payment plan message on current pages.

The current wording on the live site says the payment plan is interest free.

The website currently says to ask the friendly customer service team for more information, which suggests eligibility and details are discussed at the time of enquiry or booking.

Yes. Because Service Today invites customers to call or contact the team for more information about finance, it makes sense to raise this before confirming the job.

Yes. The live site states that terms and conditions apply and asks customers to request more information at the time of the call.

Service Today services many metro areas and suburbs across Australia, with dedicated pages for cities and local areas. The website also says it has local service hubs in or around customer areas.

The website positions Service Today as a local provider with technicians based near service areas, so the best next step is to call or book online and confirm your suburb.

No. The site includes city, metro, and suburb based pages across multiple regions, showing that Service Today works beyond just one CBD area.

Yes. Availability can vary depending on the trade required, the urgency, and where you are located, which is why area confirmation at the time of booking is sensible.

You can call 1300 725 760, use the live chat, or make an enquiry online and the team can confirm whether your suburb is covered.

Yes. Current service pages state that Service Today uses fully licensed plumbers and electricians, and licensed wording is used prominently across the site.

Yes. Service pages also state that technicians are insured or that jobs are covered by insurance.

Yes. The website says technicians are properly trained and use current tools, techniques, and skills for their trade.

Service Today promotes fully stocked trucks or vehicles and current tools and technology, which is intended to help technicians complete work efficiently.

That is clearly part of the current positioning. The site emphasises licensed and insured technicians, training, workmanship guarantees, and long standing service experience to build trust.

Total Care Club is Service Today’s membership program that gives customers VIP style access to services and member benefits.

Current benefits listed on the live page include up to 15% member rate discount, coupons worth over $1500, a free service call during business hours, a priority phone line, annual check ups, live technical assistance, and a member newsletter.

Yes. The current page states that members can receive up to 15% member rate discount on plumbing, electrical, and heating and cooling work carried out by Service Today.

Yes. The live page says members get a priority phone line and the earliest available scheduling for routine or emergency service.

Yes. The current page lists high performance annual check ups covering the condition of plumbing, electrical, or heating and cooling systems in the home.