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Meet The Team
08 Aug 2024

Service Today supports diversity in the trade

With the trade industry seeing a lack of diversity, with only 2.5% of plumbers being female, we asked Lauren why she chose to become a plumber with Service Today.

What made you choose plumbing as a trade?

Before I started plumbing I was actually working in health care. I started to fall out of love with nursing and eventually became unhappy working in the field. My brother was an apprentice plasterer at the time and supported me to explore the trade environment. I locked myself into a roofing apprenticeship, but luckily before I formally enrolled my previous boss suggested plumbing. I did a year of roofing and then started my plumbing apprenticeship.

What did your family say when you informed them of your choice?

My parents were not impressed at all originally. I wanted to drop out of university and work a “man’s job.” That was almost heart attack news to them. I had my brother’s support and eventually my parents came to accept my choice. It took a while, but since then they’ve been encouraging and supportive of my career choice.

What's the thing you like the most about being a plumber?

Being a plumber can be dirty work but there’s also clean work. I absolutely love the satisfaction of installing new tapware, hot water systems and fixtures. I find it satisfying and gives me a sense of accomplishment, especially when comparing the old to the new.

What has been the most challenging part of choosing a trade?

Personally, it isn’t working with other male plumbers and electricians, it’s dealing with the builders, customers and other trades that have more of a closed off mindset. They acknowledge the males that I’m working with and almost disregard my presence. Even though it’s annoying and frustrating at times, I know I can’t change the stigma and culture surrounding trades.

Would you recommend Service Today to any other woman in the trade industry?

Service Today has been nothing but supportive for me. I have not encountered a single issue in any aspect, and I think it’s the perfect opportunity to learn and progress in a safe environment. To anyone wanting the chance to work as a plumber or electrician, all it takes is a phone call and guaranteed Service Today will walk you through the process of coming on board and make it happen for you. 

If you want to join Service Today, you can apply through our job portal and send your application. Our HR department will contact you shortly.

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Alex E
Alex E Local Guide • 21 reviews • 5 photos
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Had an issue with our bathroom sink and these guys were great. The plumber actually tried to fix it first rather than jumping straight to replacing it, which I appreciate... More
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A P 7 reviews
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Absolutely outstanding service. I had a broken toilet that was causing all sorts of chaos, and the plumber handled it with total professionalism and skill. They arrived o... More
Nicole Lehmann
Nicole Lehmann Local Guide • 12 reviews • 4 photos
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Service Today are brilliant. I am a VIP member and the benefits are fanstastic. I just had a new air conditioner unit installed. From the booking process to the installat... More
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Maria Caponas 4 reviews • 1 photo
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This company certainly delivered. It began with my conversation with the staff in the office all the way through to completion of the job. They were punctual and efficien... More
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Leanne Dormer 3 reviews • 1 photo
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This buisness went above and beyond to make it work after the fan had components missing when purchased by me, returned to Retailer and replaced, The Electrician came bac... More
Pretty Witchie
Pretty Witchie 2 reviews • 2 photos
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Great response to email enquire and booking. Zac turned up on time, was friendly, knowledgeable and extremely professional. Job done fast and efficiently. Absolute value ... More
Rakibul Hasan
Rakibul Hasan 7 reviews • 8 photos
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I had a great experience with Service Today, especially the electrician Eli, who attended my property. He was extremely polite, professional, and easy to deal with.
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Marylisa Visentin 2 reviews
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I haven't had much success with plumbers in the past, but with this company, I have been very impressed. From the moment I rang to when the job was done, I am impressed. ... More
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Helen Dyer 1 reviews • 1 photo
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Rating 4 days ago
Jake and Matthew installed three ceiling fans in my house. They were very professional, polite and clean tradesmen. I would not hesitate recommending them to family and f... More
Maria Harris
Maria Harris 10 reviews
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Had a service call from Service Today and Andrew, the plumber who came out, was fantastic. He was professional, friendly, and really took the time to explain the issue an... More
Liz San Juan
Liz San Juan 10 reviews • 1 photo
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Rating 5 days ago
It was easy to make a booking for inspection. Chris arrived on time. He was honest with his findings. He explained the problem well enough for me and my husband to have o... More
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Paula Abbott 4 reviews
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Hi, I highly recommend this company. Marco the electrican came this morning and he was fantastic. Talked me through everything regarding my electrical issue and explained... More
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